Return & Refund Policy
We strive to ensure your satisfaction with every purchase. Please review the following terms regarding returns and refunds:
Eligibility: Returns and refunds are only applicable to products damaged during transportation or due to faults on our end. We do not accept returns or provide refunds for damage caused by the customer.
Reporting Damages: Upon receiving your order, please inspect the product immediately. If you have any concerns, report them to us via WhatsApp within 24 hours. To expedite your request, please include a clear video of the unboxing process.
Return Conditions: If a return is approved due to damage, the product must be unused, unworn, and returned in its original, safe packaging. Returns must be initiated within 4 days of receipt.
Processing: Once we receive and inspect the returned item, your refund will be processed to your account within 24 hours.
Important Note: Please note that shipping charges are non-refundable. Additionally, as all product details and pricing are clearly listed on our website, we do not offer exchanges or returns based on preferences after purchase.
